bingo bet Privacy Policy

Personal Identification Information

When you register for an account on bingo bet, we collect information such as your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. This information is required to comply with applicable Philippine regulations and to confirm that you meet the minimum age requirement for gaming. We may also collect your residential address to verify your location and ensure our services are available in your area. All registration data is transmitted over encrypted connections and stored securely on our servers. You are responsible for ensuring that the information you provide is accurate and up to date at all times.

Financial Information

To process deposits and withdrawals in Philippine pesos (PHP), we collect payment-related information including your GCash number, Maya account details, or online banking credentials as required by your chosen payment method. We do not store full card numbers or complete banking credentials on our platform; payment processing is handled by trusted third-party providers who maintain their own security standards. Transaction records — including deposit amounts, withdrawal requests, and timestamps — are retained for regulatory compliance and dispute resolution purposes. If you contact our support team regarding a payment issue, we may ask you to verify certain transaction details to confirm your identity. Financial data is never shared with unaffiliated third parties for marketing or commercial purposes.

Technical and Usage Data

When you access bingo bet through a browser or our mobile app, we automatically collect technical data such as your IP address, device type, operating system, browser version, and session duration. We also record which pages you visit, which games you play, and how you interact with platform features, in order to improve our service and personalise your experience. This data is collected through standard server logs and, where applicable, first-party cookies. We do not use third-party advertising trackers or sell your browsing behaviour to external parties. You may adjust your browser or device settings to limit certain types of data collection, though this may affect some platform features.

The personal information we collect is used primarily to operate and improve the bingo bet platform for Filipino players. Specifically, we use your data to verify your identity and age, process financial transactions, provide customer support, and send you important account-related notifications such as deposit confirmations and security alerts. We may also use aggregated, anonymised usage data to analyse platform performance, identify popular features, and guide product development decisions. Where you have opted in, we may send you promotional communications about new games, bonuses, or platform updates — you can unsubscribe from these at any time by contacting [email protected]. We do not use your personal data to make automated decisions that produce significant legal effects without human review.

bingo bet does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers — but only to the extent necessary for them to perform their services, and subject to strict confidentiality obligations. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when required by law or when we believe disclosure is necessary to protect the rights, property, or safety of our users or the public. In the event of a business merger, acquisition, or asset sale, your data may be transferred to the successor entity, and you will be notified of any such change. All third-party partners we work with are required to handle your data in a manner consistent with this Privacy Policy.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements. Transaction records and identity verification documents are typically retained for a minimum of five years in accordance with applicable Philippine anti-money laundering regulations. If you request account closure, we will deactivate your account and cease active use of your personal data, but certain records may be retained in archived form as required by law. You may request a copy of the data we hold about you, or ask us to correct inaccurate information, by contacting [email protected]. We will respond to verified data requests within a reasonable timeframe and in accordance with applicable law.

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security). Sensitive account data is stored using strong encryption at rest, and access to personal data within our organisation is restricted to authorised personnel on a need-to-know basis. We conduct regular security reviews and work with reputable infrastructure providers to maintain a secure environment. While we take every reasonable precaution, no online platform can guarantee absolute security; if you suspect any unauthorised activity on your account, please contact us immediately at [email protected].

As a player based in the Philippines, you have the right to access the personal information we hold about you, request corrections to inaccurate data, and ask us to delete your data where we no longer have a lawful basis to retain it. You also have the right to withdraw consent for optional data processing activities — such as receiving promotional emails — at any time, without affecting the lawfulness of processing carried out before withdrawal. To exercise any of these rights, please send a written request to [email protected] with sufficient detail to allow us to identify your account and respond appropriately. We may need to verify your identity before processing your request to protect against unauthorised access. We are committed to responding to all legitimate data rights requests promptly and transparently.